At AMBIANCE FURNITURE LLC, we want you to be completely satisfied with your purchase. If you’re not satisfied, we offer a clear Return and Refund Policy.
- Return Period
You can return your product within 30 days from the date of purchase for a full refund or exchange. - Condition of Return
Items must be in new, unused condition, and in the original packaging. We cannot accept returns on items that have been used or damaged. - Return Process
To initiate a return, please contact our customer service team to receive instructions and a return authorization number. - Refund Method
Refunds will be issued to the original payment method within 5-10 business days after we receive and process the returned item. - Shipping Costs
The customer is responsible for return shipping costs unless the item is defective or incorrect. - Exclusions
Certain items, such as clearance or custom-made products, are non-returnable. Please check the product details before purchasing. - Damaged Items
If you receive a damaged item, please contact us immediately. We will arrange for a replacement or refund. - Restocking Fees
A restocking fee may apply for returns of large furniture items. This fee will be disclosed at the time of return.
Contact Us: For any questions about returns or refunds, please contact us at:
AMBIANCE FURNITURE LLC
Phone: 1 (443) 646-3715
Email: info@ambfur.com
Address: 506 SW Ash Dr, Ankeny, IA 50023